To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment. Emergency cases shall always receive top priority, which is why occasional appointment delay is inevitable. Please realize that we make a sincere attempt to see each client on time.
Online forms are available for you to provide us information about you and your pet prior to your arrival. Information forms are available for new clients, as well as both new patients and existing patients. They are meant to save you time as well as enable you to gather any information we may need to properly care for your pet. You can use these forms to include any additional concerns or needs you want to remember to have addressed at your upcoming visit.
For your convenience, ‘admission’ appointments are available for established patients. An admission appointment means you could bring your pet at the time that works best for you and leave him/her with us for us to complete our work. Usually we will ask you to bring your pet in sometime in the morning so our doctors can examine the patient at the time purposely reserved for admitted patients or in between appointments. Once the doctor is done, you will be contacted to discuss your pet’s care.
We strive to do everything we can to reduce our patients’ anxiety about being away from home. Please feel free to talk with us if you feel that your pet has special needs so that we can agree on the best way to help your pet.